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e-KYC

India’s leading operators Bharti Airtel and Vodafone are rolling out e-KYC service to help the customers activate the SIM instantly with Aadhaar number verification.

While Airtel has rolled out the service at its stores in Delhi-NCR, Vodafone is launching the facility across India from August 24. Airtel had 25.4 crore subscribers while Vodafone had a base of 19.8 crore users as on May 2016, according to the TRAI data.

“Customers walking in for a new connection at our stores will walk out talking in just a few minutes. We had partnered with the Department of Telecom (DoT) to pilot the Aadhaar based e-KYC solution and tested it successfully in two circles,” Vodafone India Director (commercial) Sandeep Kataria said in a statement.

“Effective Wednesday, August 24, we are rolling it out across the country,” Kataria said. Airtel said the solution – currently live at its Delhi NCR stores – would be available at company-operated stores across the country over the next few days.

The e-KYC facility would shortly also be extended to those stores which are not directly operated by the company. Mobile customers opting for “electronic Know Your Customer” (e-KYC) verification just need to provide their Aadhaar number, which along with their fingerprint, will be good enough for confirmation for both new pre-paid and post-paid connections.

Now it takes time to activate a new SIM card because of the physical document based process. With the help of 3-KYC method, mobile operators will be able to activate the services instantly.

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