Reliance Industries Chairman Mukesh Ambani revealed their plan to extend the Reliance Jio free services until March 31. The current Jio Free Usage Welcome Offer will expire on December 31 and users will be migrated in to a new ‘Happy New Year’ offer.
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Reliance Jio Free Usage Offer – Happy New Year
“Starting December 4, 2016, every new Jio user will get the data, voice, and full bouquet of the Jio apps free till 31 March 2017,” Mukesh Ambani said about the Reliance Jio extended Welcome Offer. “This is the Jio Happy New Year Offer. All our existing 52 million users will continue to enjoy the Welcome Offer till 31 December, and then automatically be signed up for the New Year Offer. No need to buy a new SIM.”
Currently, in Reliance Jio Welcome Offer, users are getting 4GB free data per day, this will be reduced into 1GB per day. According to Mukesh Ambani the reason for this was that 80 percent of its current users consumed 1GB data per day, while 20 percent consumed disproportionately higher amounts – which ended up congesting the network.
After the launch of the Welcome Offer from September, users are complaining about its speed and call drops. Mukesh Ambani elaborated on this, saying that the reason was the free Welcome Offer. “With 52 million customers, taking full advantage of the free Welcome Offer, it has caused slowdowns, but only on 8 percent of our towers,” he said. “And 92 percent of our customers and towers have been experiencing high data speeds.”
Jio claimed that customers faced “quality of service issues due to interconnection congestion”, and told TRAI that until “we are in a position where we can deliver the quality of service as desired by the Jio management, it will be unfair to charge the customer.”
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